How Do I File for Unemployment Insurance?

There are certain requirements that you must meet before you can receive unemployment insurance benefits. Among these are the following:

• Social Security Number.
• Last employer's business name and address.
• Date (month, day and year) you began working for your last employer.
• Last date you performed work for your last employer.
• If you worked this week, including Sunday, the number of hours worked and pay rate for this period .
• Alien Registration Number (if not a U.S. citizen or National).
  If you filed a Texas claim for unemployment insurance in the last 12 months, you will need your Tele-Serv Personal Identification Number (PIN.)

Apply over the telephone:
Contact your Nearest Tele-Center Customer Service Representative to:

• Apply for unemployment insurance
• Get answers to your questions about unemployment insurance
• Give TWC additional claim information
• Call Monday - Friday, 8 a.m. - 5 p.m.

Austin local: (512) 340-4300
Dallas local: (214) 252-1200
El Paso local: (915) 832-6400
Fort Worth local: (817) 420-1600
Houston local: (713) 982-7400
McAllen local: (956) 984-4700
San Antonio local: (210) 258-6600
Others call toll free: 1-800-939-6631

Apply Online